Employee Engagement Strategies: 5 Ways to Improve EE Engagement

It is quite well-known that organizations with highly engaged employees outperform those with disengaged employees. So, most companies strive to engage their employees and ensure their loyalty and dedication actively. However, studies show that many employees are...

At Your Service: The Importance of Customer Service

No matter what your industry or service is, there are times when things are going to go wrong – and when they do, your customer service representatives are at the front of the line. When the customer seems distressed, frustrated, or scrambling, they’re the...

Appreciative Work Anniversary Gifts and Wishes

Celebrating an employee’s work anniversary is a great way to improve employee morale, recognize company loyalty, and let employees know they are valuable members of your team. In addition, there is a war for talent among companies that will continue on for the...